brajiljitu Legal: What This Policy Covers and Who It Applies To
This page sets out the legal basis on which brajiljitu operates your account, handles the data attached to it, and manages your rights when you access our lobby from an eligible region in Indonesia. Availability depends on local law — read the sections below to understand what applies to your account and how to act on it.
Account Policy
OVO & ShopeePay Context
Jurisdiction-Dependent Access
User Rights
POLICY POSTURE
Our Legal Position and How It Shapes Your Account
brajiljitu operates this platform subject to the laws of the jurisdiction under which access is permitted. We do not represent that access is lawful in every region — if you are in a location where online gaming is restricted, the responsibility to verify local law rests with you before you open or use an account. Where access is available and permitted, your account is governed by the terms you accepted at registration. Those terms cover how your account balance is held, how transactions through wallets such as OVO and ShopeePay are recorded, and how disputes are handled. We update these terms when law or operational requirements change. The current version in force is always the one displayed in your account dashboard after login — not a cached or printed copy. Where a term is unenforceable in your jurisdiction, the remaining terms continue in effect. Nothing in this policy creates a contractual right to continued access if local law later restricts it. For wallet-linked accounts using OVO or ShopeePay, transaction records remain attached to your brajiljitu account history and are accessible from your account page.
OVO
Wallet transactions recorded in account history
ShopeePay
Linked payment logs visible post-login
DANA
Deposit records tied to account wallet
GoPay
Transfer entries stored under account activity
SCOPE AND BOUNDARIES
What Falls Inside and Outside This Policy
Not every part of your experience with brajiljitu sits inside the same legal boundary. This section distinguishes what our policy directly governs from what falls under separate frameworks — so you know which document to consult and when.
Account Access
Creating, maintaining and closing your brajiljitu account is governed by this policy. That includes login credentials, wallet linkage with OVO or ShopeePay, and any access suspension we apply under our terms. Your rights here are set out in the sections below.
Transactions
Deposits and withdrawals processed through your linked e-wallet are recorded under your account history. The payment rails themselves — OVO, ShopeePay, DANA — are operated by their respective providers under their own terms. Our policy covers how we record and display those transactions, not the rails that carry them.
Site Content
Game titles, odds displays and lobby content are provided through our platform. Where game content comes from an assigned studio — such as PG Soft or Spadegaming — that studio's content licence governs the game itself. Our policy covers how we present that content on brajiljitu, not the game engine behind it.
Third-Party Services
Links or integrations with external services — identity verification providers, payment processors, or external support tools — fall under those third parties' own policies. We name the route to them in your account settings, but we do not control or accept liability for their practices.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under This Policy
Your rights under this policy are exercisable through your account and through our support channel — not through a separate portal or third-party form. To review your transaction records, log in and open the account history section; entries there cover all wallet activity linked to OVO, ShopeePay or DANA. If a record appears incorrect — wrong amount, wrong wallet, duplicate entry — raise it through the support route listed on this page and we will check it against the system log. To correct personal details on your account, go to account settings after login and follow the fields shown there; some fields require identity verification before they can be updated. If you want to understand how a specific policy term applies to your situation, submit a question through our support channel with your account reference included. We aim to respond to policy questions through the same channel you used to submit them.
Review Records
Account history is visible after login. It lists all wallet transactions by date, method and amount — covering OVO, ShopeePay and DANA entries. No separate request is needed to view this.
Correct Details
Personal account details can be updated in account settings. Fields that affect identity verification may require you to follow the verification steps shown in the same screen before the change takes effect.
Raise a Question
Policy questions go to our support channel with your account reference. Include the specific term or transaction you are asking about so we can locate the relevant record and respond with the correct policy context.
Request Support
If you believe a policy has been applied incorrectly to your account, our support team can review the action against the current terms. The current terms are always the version shown in your account dashboard at the time the action was taken.
POLICY CONTACT PATHS
How to Reach Us About a Legal or Policy Matter
For any question that relates to your rights under this policy — account access, transaction records, term clarification or a correction request — the routes below connect you to the right team. Include your account reference in every message so we can pull the correct record without delay.
Live Chat
Open the chat widget from any page while logged in. Describe the policy matter and share your account reference. The team can access your account history and current terms from the same screen.
Email Support
Send a message to our support address with the subject line 'Policy Question' and your account reference in the body. We respond through the same thread so the exchange stays on record.
Account Dashboard
The current version of all active terms is always visible in your account dashboard after login. Check there first — the dashboard version is the one in force, and it is updated when terms change.
HOW WE HANDLE THIS
Data Handling, Cookies, Account Security and Retention
We handle the data on your brajiljitu account according to the practices described here. Understanding these practices helps you know what to expect and what to ask if something looks wrong.
Data Handling
Your account data — name, contact details, wallet references for OVO or ShopeePay — is held to operate your account and comply with the obligations we carry in eligible regions. We do not sell account data. Where local law requires us to share data with a regulator, we follow that instruction and note it in our terms.
Cookies and Site Data
We use cookies to keep your session active after login and to remember device preferences. You can adjust cookie settings through your browser at any time. Disabling session cookies may affect how the lobby loads on your device, but it does not affect your account record or wallet history.
Account Security
Account access is protected by the credentials you set at registration. If you suspect unauthorised access, change your password immediately through account settings and contact us through the support routes on this page. We do not ask for your password through chat or email.
Retention and Deletion
We retain account records — including transaction logs for OVO, ShopeePay and DANA — for as long as required by applicable law or by our operational terms. To ask about the retention period that applies to your account or to request deletion where local law permits it, contact us with your account reference through the support channel.
LEGAL FAQ
Common Questions About This Policy
These are the questions we receive most often about how our legal terms work, what your rights are and how to act on them. If your question is not here, use the support route above.
Which version of the terms applies to my account?
The version in force is always the one displayed in your account dashboard after login. If terms change, the updated version replaces the previous one from the date it is posted. Continuing to use your account after that date means you have accepted the updated terms.
Can I access brajiljitu from any region in Indonesia?
Access depends on local law and the eligible regions we operate in. We do not confirm access is lawful in every area. If you are unsure whether access is permitted where you are, check your local regulations before using the account. We do not accept liability for access from restricted regions.
How do I see the transaction records for my OVO or ShopeePay deposits?
Log in and open the account history section. All wallet entries — including OVO, ShopeePay and DANA transactions — are listed there by date and method. No separate request is required. If an entry looks incorrect, raise it through live chat or email support with your account reference.
What happens to my data if I close my account?
We retain account records for as long as required by applicable law or our operational terms after closure. You can ask about the specific retention period for your account by contacting support with your account reference. Deletion requests are handled where local law permits them.
Can I correct personal details on my account?
Yes. Go to account settings after login and follow the fields shown there. Some fields tied to identity verification require you to complete the verification step shown on the same screen before the change is saved. If a field cannot be updated through settings, contact support with your account reference.
Who do I contact if I believe a policy term was applied incorrectly?
Contact our support team through live chat or email. Include your account reference and describe the specific term or action you are questioning. We check the action against the terms that were in force at the time and respond through the same channel you used.